Scan Pro — Support

PDF Scanner & OCR · Help & Contact
Need help? Email us and we usually reply within 24–48 hours:
hakimovalisher2019@gmail.com

Frequently asked questions

Does Scan Pro work offline?

Yes. Scanning, filters, PDF creation, editing, signing and encryption all run on your device. OCR and translation use on-device models that download once over Wi-Fi, then work fully offline.

Which languages does OCR support?

Latin (English, French, German, Spanish, Portuguese, Italian and more), Cyrillic (Russian, etc.), Chinese, Japanese, Korean and Devanagari (Hindi).

How do I restore my subscription?

Open Settings → Restore purchases. Make sure you are signed in with the same Apple ID used for the purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple: iPhone Settings → [your name] → Subscriptions → Scan Pro. Cancel at least 24 hours before renewal.

Where are my documents stored?

All documents stay on your device. Scan Pro does not upload your files to any server. Use the encrypted vault and PDF passwords for extra security.

Links

Privacy Policy  ·  Terms of Service